Frequently Asked Questions

Have a look at our FAQ's for if you have more questions
Find even more knowledge on our FAQ's page!

Landlords

Firstly, you will need to create a profile with us. Once you log into your profile. Click on ‘My Properties’ and ‘Add Property’. Follow the on-screen instructions to select your package choice and further guidance.
When uploading your property, you can select from a range of packages. If you click the ‘details’ tab for each option, you will be able to see what is included and make your decision.
We cater for apartments, houses, commercial properties, garages and flats.
Providing you already have photos of your property; it will take no more than 10 minutes.
Yes, references are always paid by the landlord this is alignment with the Tenant Fees Act (2019)
Show More

Tenants

None! There are no fees required at any stage of your journey with YouRent.
Yes, we encourage virtual viewings if you can’t travel to the property, however we do suggest you physically view the property before placing your deposit.
A new tenancy agreement can be requested and signed via your online dashboard.
Our advanced search filter allows you to select specific features dependent on your needs. These range from pet-friendly properties to student specific.
We’re sorry to hear that you had a bad experience. We recommend making direct contact with the landlord as they will be able to handle your complaint. If you feel this has not been managed well by the Estate Agent, you can raise your complaints with The Property Ombudsman.
Show More